Frequently Asked Questions

FAQ — COMVI

Shipping & Orders

What are the shipping costs?
We offer free standard shipping across Ireland on all orders, no minimum spend required.

How long does delivery take?
Orders are processed within 1–3 business days and usually arrive within [5–12] business days.

How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to follow your package. Haven’t received tracking information? Just reach out to our support team.

Product & Care

Which size should I choose?
Our 50 × 66 cm pillow is our standard size and fits most pillowcases. Prefer a longer pillow? Choose the 45 × 70 cm option.

What is the pillow made of?
The Comvi pillow has a soft, breathable cover and a fluffy polyester filling. Its puffy cloud design gives gentle, even support, and the fabric keeps you feeling fresh all night instead of clammy.

Will the colours look the same in person?
We photograph our pillows in natural light to show their true colours, but slight variations can occur depending on your screen settings.

Still need help?
Our team is here for you: friendly, fast, and happy to help.
Email support@getcomvi.com and we’ll get back to you within 24 hours.